Joe & Pattie Wilson
We began our search for a new home late in 2013. After much thought, we decided that the Cherokee County area would be a great place to live. We looked at older homes for a while and then began looking at new construction. We spent much time visiting home sites of various builders, examining their work. We also visited a Smith Douglas site. After a while, we determined that Smith Douglas Homes were well built and more affordable than all of the other builders. We talked with a rep at one Smith Douglas site and she informed us about a new subdivision that Smith Douglas was about to begin work on in Canton, GA. Once building started there, we made a trip to check it out. It was then that we met Kelley Boatwright at Cherokee Reserve. She was very knowledgeable and helpful. She explained how everything worked, talked about different options, and was more than willing to work with us to find the home that we were looking for. When we finally decided on a house plan that we liked, the one house that had already been built came under contract before we could make a move. Kelley immediately started working on a new plan for us and did an excellent job of making our dream come true. Kelley became a friend to us!
Our builder was Jeremy Howard. He was on the ball from the first moment and came through with everything that was promised. He met our desired completion date (actually ahead of time) and made everything easy. On our walkthrough, he did a great job of listening to our needs and requests, and thoroughly explained everything to us. As it happened, he was to be on vacation shortly after the walkthrough and was very concerned about not being there to make sure everything was done properly (although he had an assistant that would handle everything properly). He was back from vacation for our final walkthrough and everything was great. He has been helpful and available whenever needed. Jeremy is a very dedicated, hard worker who cared deeply about doing his job-going above and beyond what is required.
After we moved in, we had a couple of items that needed to be handled, and they were taken care of quickly and efficiently by Smith Douglas Warranties My most recent interaction has been with Steve Call. He came out to discuss our experience and to take care of a few items. He is also a trustworthy and dedicated worker and believes in treating people with respect.
Smith Douglas is a great company and I would gladly refer anyone to them. As a matter-of-fact, I have had the opportunity to meet several prospective buyers and have heartily recommended Smith Douglas.
Great company and great employees.
– Mike and Annette Caldwell, Cherokee Reserve
Mike and Annette Caldwell
“Joe (the builder) is exceptional to work with and helped ease all concerns I had!” -William Clark, Homeowner at Silver Oak
On a Scale of 1-10 (10 being highest) rank response to following:
- The overall quality of my new home exceeds my expectations…10
- I would refer a friend or family member to a Smith Douglas Home…10
- My builder addressed and resolved all of my concerns with my new home…10
- My builder thoroughly explained 1-3-11 warranty program to me…10
– William Clark, Silver Oak
Jeremy and Camille did an Outstanding job! They both addressed any and every concern in an excellent manner. Both are extremely professional and I would recommend anyone to use them. Smith Douglas builds a very nice home for the price. Bonnie and I are very happy customers! Thank you!!!
– Matthew Olson, River Brooke
I just got off the phone with my client that purchased one of your homes, and I want to thank you for everything you have done! He is so happy with his home! He is so grateful for all the attention to details and superior customer service, he wants me recommending Smith Douglas Builders to everyone! I will certainly do that after a testimonial like that. He is appreciative for the replacement of the shutters, the improvement made to his driveway and the additional shelving added to his closet. A special thank you to Reed!!! He was also complimentary of Lou Beltremi. Your team has gone out of their way to make this customer a happy one and I appreciate it. It was a pleasure talking to him and hearing all the positive things he had to say. As a Realtor, we don’t always get a lot of “thank you’s” in our business, but I wanted to be sure to let you know how happy he is with his home!”
– Susan Bryja, Buyer’s Agent, Highland Falls
Susan Bryja, Buyer’s Agent
I wanted to take a moment and express my appreciation to you and your team at Smith Douglas. You are all very professional and a “classy” bunch from communication and attention to detail and follow through. It was such a joy to work with a team that cared about the buyer they were working for. The Hanson’s are extremely happy with their purchase in Cornerstone Estates. As we faced some challenges from the buyer’s perspective, you all recognized the concerns and “stepped to the plate”. As a real estate professional, I would be pleased to sell a Smith Douglas property. Best Regards.
– Jane Nelson, Cornerstone Estates
I would like to extend my heartfelt thanks to Kelley Boatwright and Mr. Donovan Haag for their extreme patience with me throughout the purchase of my beautiful home in Cornerstone Estates. Re-locating from ultra-expensive New York, I swore I would never pay another mortgage again !
The process of seeing my home being built from the ground up, the quality of service, Kelley working with me all the way was thrilling.
My son, Larry and myself now have PERMANENT roots here in a brand new, AFFORDABLE home for my son and myself .
To quote my son, “Mom, we have everything here !!! ” I must include Justin, who has answered every question I may have had…even about the smallest things !
Again I can not express my thanks enough !!!
– Joanne Smith, Cornerstone Estates
I didn’t have any prior experience in home buying, and the only community that always stood out was Cornerstone Estates. Every time I passed by, I always say to my girlfriend we have to stop. One day I decided to stop in and take a look at the model home, fell in love with the floor plan, and wanted to take a look at the other model homes. When I first met Kelly and Ruth they were so helpful in showing me other model homes, and explaining to me different types of programs that could be helpful to me. The first home that we had chosen was sold before I had a chance to decide to buy, so I wanted to give up and just wait a couple months before searching again. I received a phone call from Kelly letting me know that she had a better deal for me; I was so excited to take a look at a different model that I hadn’t seen. I would like to Kelly referred us to a very helpful lender who helped us through the entire loan process. The model and spacious rooms was what I always wanted and had been looking for. Kelly and I were in constant communication regarding updates on our new home, signing documents, choosing carpet, cabinet color, and granite, and they kept me in close communication with our builder during the closing. Thanks to Kelly Boatwright and Ruth Jenny we not only found but we were able to purchase our dream house with spacious rooms, great bathrooms, and large kitchen. Upon completion the first visit of my new home left me speechless. We not only bought a great and wonderful home at the right time, but managed to get it at a fair price as well.
– Ricky, Cornerstone Estates
This is our first home in the United States, we relocated from Mexico. We like our house, the neighborhood is located next to almost all that we need. We also love it because it is a small community, which makes it more quiet to live.
– Kimberly Clark, Cornerstone Estates
While buying a house can be a trying experience we are pleased to say that this was not the case. The staff at River Brooke made the procedure easy. The floor plan we selected fits our needs and the builder was able to make the adjustments that really brought the design together. If a change was needed or a defect corrected, it was done without question. The house was completed on schedule and we are very happy with the house and the neighborhood. As an extra note, Sylvia Taylor was of immeasurable assistance in stepping in when our bank had a problem with a poorly done appraisal. She was courteous, efficient and did what needed to be done. River Brooke is our home!!
– Charles and Mary Bellnier, River Brooke
Charles and Mary Bellnier
I would recommend Smith Douglas and the entire River Brooke team. They made our first time homebuying process so smooth and the ladies were always there to answer our questions. Thank you all so much for helping our dreams of becoming first time home buyers a reality. You all made the process so smooth, and thank you Beth for the many hours spent with me going back and forth on colors, flooring, and everything! I will continue to recommend you all as realtors because you truly looked out for our best interest at all times. Thank you for your kindness.
– Leslie and William Pauley, River Brooke
Leslie and William Pauley
I am very happy with the home I purchased at Cornerstone Estates! The whole experience was good. Kelley was very helpful, as was Justin. They made sure I was satisfied, and any questions and concerns I had were addressed immediately. The house is well built and you just can’t beat the value!! And I just love the location of the community. We are so close to shops and restaurants in the downtown Woodstock and Roswell area. I highly recommend this community to anyone looking to purchase a new home, whether you are a first time home buyer or an experienced one. You will be very pleased!
– Witter Family, Cornerstone Estates
Kim & I just want to say thanks to you and you team for making a dream come true. I will try to send everyone I can and tell how easy it was working with Fidelity Bank.
– Daniel Gaus, River Brooke
The staff at River Brooke made my home buying experience very easy for me. There are lots of plans and options to make your home perfect for your lifestyle and needs. They were able to work around my crazy schedule and helped me throughout the entire process. The builder did a very thorough walk through and explained how everything works in my new home; from turning the main water off to changing air filters. I am very happy with how my new home turned out! Thank you so much.
– Randi Copeland, River Brooke
I would recommend Smith Douglas Homes without any reservation for those who are contemplating building or purchasing a home. I strongly encourage you to visit their communities and see their excellent “design/build” methods. Their staff and project supervisors were always helpful, knowledgeable and conducted themselves in a friendly and cordial manner during and after the building process of my home. They have gone beyond their “scope of work” to make sure I was satisfied and pleased that my home buying experience was superior….I believe that Smith Douglas exceeds industry standards in quality, workmanship and customer care. I am extremely grateful to you and to your entire team for giving me your BEST.
– Willis Baker, River Brooke
My wife and I were very pleased with the new home we purchased. The floor plans are great. The builder has several plans to fit any size family. We chose a plan that fit our needs for our family. In these economic times we were not pressured into buying our home. The home was almost ready to move except for some minor details and the countertop. Thank heaven that the Kitchen countertop was not in, we were abe to change it and some other things. Thanks to Wayne Kelly and the builder we were able to make the changes. Again, my wife and I are very happy in our new home.
– Francis X. Fischer, Prospect Estates
Francis X. Fischer
We would like to thank Camille, Beth and Christel for their expertise in the sale of our new home at River Brooke. They all are helpful, knowledgeable and conducted themselves in a friendly and cordial manner during and after the building process of our home. We would recommend River Brooke, A Smith Douglas Home without any reservation for those who are contemplating building or purchasing a home. We strongly encourage you to call and or visit any one of these fine ladies at the model home and see Smith Douglas excellent “design/build” methods. They “ALL” have gone beyond their “scope of work” to make sure we were satisfied and pleased that our home buying experience was superior….We believe that Smith Douglas exceeds industry standards in quality, workmanship and customer care. We are extremely grateful to you and to your entire team for giving us your BEST.
– David Laird and Willis Baker, River Brooke
David Laird and Willis Baker
Quite simple. Smith Douglas Builders are dedicated to building the best house for the money. The homes are expertly designed and efficiently constructed dream house.
From the moment that you will walk into a Smith Douglas Home, through the closing the entire Smith Douglas team will be pleasant, efficient and responsive.
– Silvia Taylor, Senior Mortgage Banker
Senior Mortgage Banker
After navigating the housing market, we found purchasing a new home to be our best value. The agent was very helpful. She answered all our questions as the house was constructed. We did not want to deal with foreclosures and short sales. Cornerstone offered a variety of floorplans. We found one we liked and we are very satisfied.
– The Stocco’s, Cornerstone Estates
I wanted to take this time to say a big ‘THANK YOU” for all the help you gave me in purchasing my new home, don’t think I could have accomplished this without your help. It was a dream come true. It was a pleasure working with you and all the people involved at Highland Falls. Enjoyed watching the home being built and amazed at the progress that took place. Very pleased with the construction and finishes of the home. I also enjoyed working with Suzette McLellan and Jennifer Helmly at AmericaHomeKey.
– Fay Champion, Highland Falls
The staff was very helpful in getting me started and I ended up with a beautiful home.
– Audrey Watts, illness Highland Falls
My realtor team of Kelley and Ruth, and the builder, Justin have absolutely gone above and beyond to make my home buying experience a great one and to ensure that I am happy with the home. Everyone has such a strong work ethic. They made sure that my needs and wants were met. Every item I asked of any of them was followed up on with a pleasant demeanor. The buying and moving in process would not have been so smooth without their diligence. Justin thoroughly explained the home and maintenance procedures in a polite, professional way. I really appreciate the Smith Douglas team. I have bought houses in the past and have never experienced such a helpful, dedicated team.
– Stephanie, Cornerstone Estates