Job Description

Sales Agent – Licensed – Raleigh (Johnston Area)

 

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing, privately owned home building companies in the country.  Due to our rapid growth, we are looking for experienced licensed New Home Sales Agents to join our Raleigh Team in the Goldsboro, North Carolina area.  Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment.

 

Position Summary:

The position is responsible for providing support, including administrative support to the Sales Agent(s) in one or more communities.  

 

Essential Functions:  Core duties or tasks fundamental and not marginal to the performance of the job. 

 

  • Follow all established procedures in reference to sales, closings and community management
  • Consistently monitor and analyze data and trends (i.e., new community traffic assessment)
  • Assist in determining new home prices, home site premiums and release of home sites with Sales Agent
  • Work daily with Sales Agent to learn in all areas of new home sales
  • Learn and Complete scheduled sales activities:

Print Slot Schedule, Line in the Sand and Vendor Production reports daily

Monitor Home Definition Due dates per the community’s Slot Schedule

Complete a Home Definition

Options and Selections as part of the Purchase Agreement process

Confirm Homeowner Orientation and Final Loan Approval dates via email and phone calls to all parties (buyers, Realtors and outside lenders, when applicable)

Ensure community’s plat board is fully updated daily, ensuring accuracy of home-sites that are available, on hold status, sold, closed, etc.

Fully document in SMART all correspondence with Leads, Prospects and Buyers

  • Interview buyers to gather financial needs and introduce them to appropriate loan officer.
  • Process Change Order/Addendum in SMART as necessary
  • Ensure proper processing of Good Faith Deposits and option money as outlined in SMART and according to NCREC rules
  • Coordinate set up of loan applications for prospects
  • Complete competitive studies monthly
  • Maintain vendor relations by:

Driving “bootleg” sign route weekly

Determining location and obtaining lease agreement for permanent signage

Ensuring home site signage is updated and clean

Ensure entry monument/signage is clean and projects a professional image

  • Maintain upkeep of Sales Center, all Model homes and Production Inventory homes, when applicable
  • Maintain adequate supply of collateral materials (brochures, price lists, floorplans, pamphlets, etc.), as well as general office supplies (pens, pencils, folders, printer paper, ink cartridges, etc.)
  • Ensure that all collateral materials are clean copies that project a professional image
  • Demonstrate homes and home sites directly to prospects
  • Record prospect and buyer information in SMART by midnight on the day of the visit or call
  • Monitor the mortgage loan process and provide timely assurance to purchasers, co-op agents, outside lenders (when applicable), closing attorney as needed
  • Develop a minimum of 5 new Leads weekly
  • Communicate website updates and needed changes to Marketing staff
  • Refer all media inquiries (television, radio, newspaper, magazine, Internet, etc.) to the Marketing Manager
  • Attend weekly Community Builder Meetings to resolve and uncover issues as assigned
  • Attend all Community Review meetings with fully-prepared information on sales, marketing, competition and traffic-related issues
  • Attend and host all Grand Opening and homeowner parties sponsored by Smith Douglas
  • Define and maintain all “C” prospects
  • Monitor and maintain record of all Product Development Changes, and inform prospects and buyers as needed and in an timely manner
  • Maintain current base pricing and options pricing, including estimated monthly payment, in Model Home and Production Inventory home (when applicable)
  • Ensure signage, materials and website reflect any price changes on a timely basis
  • Ensure proper staffing of Sales Center/Model Homes during business hours, special events and occasional week-ends 
  • Arrive at Sales Center a minimum of 30 minutes before opening daily
  • Active involvement in community and professional organizations (e.g., Chamber of Commerce, Sales & Marketing Council, Local Realtor Board…).
  • Effectively market the community via the community's Information Box, located outside each Sales Center.  At the end of each day, leave 10 (ten) flyers, base price sheets, etc., in the Information Box. When arriving at the community each day, remove all flyers from the Information Box before opening the Sales Center.  Information Boxes should be empty during business hours.
  • Ensure daily marketing efforts are complete (e.g., balloons, special sales are displayed as appropriate)
  • Attend all Bridge the Gap meetings

 

Typical Work Hours:  Mon, Tues, Thurs, Fri:  10:30 a.m. to 6:00 p.m., Weds:  9:00 a.m. to 6:00 p.m.

Two week-ends/month will be required

 

Pay: Commission

 

Minimum Job Requirements:

Education:  High School Diploma

 

Licenses, Certifications, etc:  NC Real Estate License

 

Experience: Minimum of 3 years in sales or similar field.

 

Computer Skills:  Microsoft Office, SMART, Internet

 

Mental/Reasoning Requirements:

 

  • Reading
  • Writing
  • Basic Math Skills

 

 

Work Environment:

 

  • Works Alone
  • Works w/others
  • Verbal contact w/others
  • Work with computer and office equipment


 

Social/Interpersonal Traits:

  • Ability to foster teamwork
  • Initiative
  • Ability to influence others
  • Good communication skills
  • Customer orientation
  • Detail oriented
  • Ability to prioritize multiple tasks

 

This job description is a summary of the duties associated with the named position.   While every effort has been made to make this description as complete as possible, this description is not intended to be a complete and inclusive list of all duties and responsibilities related to any one position.  Smith Douglas Homes reserves the right to modify what is summarized in this job description as business necessity and efficiency deem appropriate.  Smith Douglas is an “at-will” employer, meaning that an associate’s employment has no specified term and that the employment relationship may be terminated any time at the will of either party on notice to the other.

 

We are an equal employment opportunity employer and a certified Drug Free Workplace.

 

About this company

 

New home builder Smith Douglas Homes has over 40 years of experience in the business and is widely recognized for constructing quality homes at affordable prices in the places you want to live. At Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will retain value for life. Through our proven, disciplined operations, we reduce costs and deliver quality craftsmanship, which translates into a well-constructed home at a price you can afford. We believe that the Smith Douglas Culture will allow everyone involved in the homebuying process to have a positive experience. From our home office in Woodstock, GA to our construction managers and trade partners, our team works like a family, which allows us to deliver excellent service to our customers, because at the end of the day, our customers are part of the Smith Douglas Family too.

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