Contact UsWarranty Request
Smith Douglas HomeWarranty Process
Every Smith Douglas home comes with a 1-Year Limited Warranty and 10 year Structural Defects Limited Warranty.** Claims within the first year may be reported using the homeowner portal, linked below. At that time, our local warranty team will set an appointment to address the claim and schedule any follow up visits for repair. Structural claims may be submitted up to 10 years after closing on your new home. Learn more about our SDH Warranty Program designed so you can rest easy with 10 full years of structural home protection. The Homeowner Portal allows you access to your home's progress and to the warranty forms available to SDH new homeowners.
Submit a Warranty Request
To submit a warranty request for your new home, please log into the Smith Douglas homeowner portal and utilize the warranty request form.
For Smith Douglas Home buyers in Houston, TX only, that contracted prior to August 1, 2024, SDH homeowner portal access would not have been given, and requests should be submitted by form linked below. We can not ensure delivery of this form if completed for homes outside of this limitation. All others should use the SDH homeowner portal.
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